Terms & Conditions

Booking conditions

The following Terms and Conditions apply to all bookings made on this website. We kindly ask that you take a moment to read them prior to making a Booking.

The Organisation enters into this Agreement as principal for Bookings made for the hotels it owns

In these Terms and Conditions the following definitions apply:

“The Agreement” is your Booking Confirmation and the Terms and Conditions;
“The Hotel” is the premises for which your Booking is made;
“The Booking(s)” includes accommodation, functions and any event bookings made;
“The Guest(s)” is the person, organisation, organisation or other body responsible for making the Booking;

Bookings
Guests may book in advance or on arrival. Rooms are subject to availability and the Organisation reserves the right to refuse any Booking for good reason. Guests are required to fully prepay or provide a deposit at the time of the Booking, or, on arrival at The Hotel.

Charges
The prices displayed on the website are a total for your requested stay. Any meals, service or VAT (at the current rate) are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified.

Price lists for additional items, such as Room Service, are on display at relevant locations within the Hotel and are available on request.

Payment
You will be asked to provide a credit card (or debit card) at the time of the Booking to secure your reservation. Where a deposit or full payment is required in advance; by Booking you are authorising the debiting of the card provided.

We accept the following methods of payment: Credit Cards: MasterCard, Visa Debit Cards: Visa / Delta and Visa / Electron and Maestro.

The Guest must pay all outstanding charges on departure from the Hotel.

Cancellation/ Non-Arrival
All bookings are cancellable without charge up to 2:00 p.m. local time on the day before arrival.

Cancellation and non-arrival charges apply after this time and will be charged to the credit / debit card supplied at the time of booking. The Organisation reserves the right to charge for one night’s accommodation per room booked.

Cancellation or non-arrival will result in the forfeiture of your deposit.

Change of Booking Details
Reservations may be amended in line with the Booking conditions accepted at the time of the original reservation/s. Changes may be made subject to those conditions and any deposit / prepayment held is subject to those booking terms at the time of the original reservation.

Any change to the arrival date, departure date or room type is subject to availability at the time the change is requested and may result in a possible rate change.

Arrival and Departure
Guests may check-in at any time from 2.00 p.m. on the day of arrival. All rooms that have been secured by credit / debit card or prepaid at the time of booking will be held until 12.00 noon on the following day. Any non-secured reservation will be held until 4.00 p.m. on the day of arrival at which time the hotel is entitled to re-let the room, unless the guest has notified the hotel of a late arrival.

On the day of departure we kindly ask all guests to vacate their rooms by 10.00 noon (unless a later departure is stated as part of your booking). Late check-out after this time can be requested subject to availability and will be charged at an hourly rate at the discretion of the hotel.

Parking

There may be limited spaces available. Please contact the hotel directly for more information.

Hotel Events
Please be aware that at certain times throughout the year some of our hotels may host weddings, events and parties, which you may feel would be an intrusion on your break. Please contact the hotel directly in advance of your stay for further information.

Insurance
The Organisation’s liability where accommodation is booked for Guest belongings is generally limited under the Hotel Proprietors Act 1956.

The Organisation maintains appropriate insurance cover where the hotel is liable for any injury or loss or damage suffered by our Guests.

If you have a problem
In the unlikely event that you have a problem during your stay you must bring it to the attention of the hotel management at the time to ensure that we have an opportunity to rectify the problem during your stay.

If you are not satisfied that the issue has been resolved fully, please submit details in writing as soon as possible to The Railway Hotel, 29 Horton Street, Halifax, HX1 1QE.

Licensing and Statutory Regulations
The Organisation, Hotel, functions and conferences within it are subject to Statutory Regulations including those relating to fire precautions and entertainment. The regulations must be strictly observed and a copy is available from the Hotel.  The provisions of the Licensing Act 1964 as amended must be observed.

Liability
(i)This clause sets out the entire financial liability of the Organisation (including any liability for the acts or omissions of its employees, agents, consultants and subcontractors) to the Guest in respect of:

  • any breach of this Agreement; and
  • any representation, statement or tortuous act or omission (including negligence) arising under or in connection with this Agreement.

(ii)All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Agreement.

(iii) Nothing in this Agreement limits or excludes the liability of the Organisation:

  • for death or personal injury resulting from negligence; or
  • for any damage or liability incurred by the Guest as a result of fraud or fraudulent misrepresentation by the Organisation.

(iv) Subject to clause (ii) and clause (iii and

the Organisation shall not be liable for any special, indirect, consequential or pure economic loss including but not limited to loss of profits, loss of business; depletion of goodwill and/or similar losses.

the Organisation’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of this Agreement shall be limited to the value of the Agreement.

(v)The Organisation does not accept liability for loss or damage to any object, equipment, furniture, stock or any other property brought onto the premises by the Guest or persons authorised by the Guest. Cloakrooms are provided for the convenience of the Guests but any property deposited there is entirely at your own risk.

The Organisation will endeavour to assist Guests with storage of their equipment etc but it excludes liability for the loss or damage of those items.

Hotel Proprietors Act 1956
This Agreement does not affect any rights, which the Guest may have under the Hotel Proprietor’s Act 1956, where this act applies

Force Majeure
The Organisation shall not be in breach of this Agreement if it does not provide the services under this Agreement due to the following circumstances:

  • Industrial action by the Organisation’s employees
  • Industrial action by the staff of one of the Organisation’s suppliers
  • Fire, lighting, explosion, riot, civil commotion, malicious damage, extreme weather conditions, storm, flood, burst pipes, earthquake, volcanic eruptions,  terrorism and the Hotel being damaged or destroyed.
  • Postal bookings which do not reach the Organisation
  • Breakdown of machinery, or any failure to supply the Hotel with gas, electricity, water and so on, outside the control of the Organisation.

If any of the above occurs the Organisation will do its best to avoid any inconvenience to you or your Guests.

Assignment
The Organisation shall have the ability to assign, subcontract or transfer any of its rights or obligations under the Agreement as it sees fit.

Third Party Rights
None of the terms of the Agreement are intended to be enforceable by any third party nor is it intended that this Agreement will confer any right on any person pursuant to the Contracts (Rights of Third Parties) Act 1999.

Variation
No variation of this Agreement shall be valid unless it is in writing and signed by, or on behalf of, each of the parties.

Waiver
Failure to exercise, or any delay in exercising, any right or remedy provided under this Agreement by law to the Organisation shall not constitute a waiver of that (or any other) right or remedy, nor shall it preclude or restrict any further exercise of that (or any other) right or remedy.

Severance
If any provision of the Agreement (or part of any provision) is found by a court to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of this Agreement, and the validity and enforceability of the other provisions of this Agreement shall not be affected.

Right of Set Off
The Organisation shall have the ability to deduct any sums owed to it by the Guest  against any sums it owes whether any such sum is present or future (whensoever arising), liquidated or unliquidated, under this Agreement or not.  Any exercise by the Organisation of its rights under this clause shall be without prejudice to any other rights or remedies available to it under this Agreement or otherwise.

Jurisdiction
The Agreement shall be governed by the laws of England and Wales and the Courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation

 

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